How to Buy DU Sim Card Online [Step-by-step Guide]

Habib Husein

Updated on:

How to Buy DU Sim Card Online [Step-by-step Guide]

The ease of living life is increasing day by day, including buying and selling which is becoming easier with connectivity. Leaving the house just to buy a sim card is quite a hassle for some people!

DU Telecom, one of the internet companies in the UAE, has a solution to this problem. By buy DU SIM card online at your fingertips, you no longer need to leave the house and bother buying a SIM card, so say goodbye to queues and say hello to unlimited connectivity.

Advantages of Online DU SIM Card Purchase

Convenience at Your Fingertips

Convenience is the hallmark for buy DU SIM card online. Here’s how:

  1. Location Flexibility: No matter where you are, as long as you have internet access, you can initiate the purchase. This convenience is particularly valuable for those with busy schedules or limited mobility.
  2. Anytime Access: Online purchasing transcends operating hours. Whether it’s early morning or late at night, you can buy DU SIM card online at your own convenience.
  3. Effortless Process: With a few clicks, you can navigate through the options, make your choice, and complete the purchase. The streamlined process ensures you save time and energy.

Avoiding In-Person Queues and Hassles

By opting for an online buy DU SIM card online , you can sidestep the inconveniences associated with in-person visits:

  1. Queue-Free Experience: No more enduring long lines at physical stores. Online purchase liberates you from the tedium of waiting.
  2. Travel Savings: You’re spared the need to travel to a store physically. This translates to saved commuting time, fuel costs, and parking hassles.
  3. Social Distancing: In scenarios where social distancing is essential, online shopping eliminates the need to be physically present in crowded places.
Read Also: DU Quick Pay Recharge

Access to Exclusive Online Offers

When you choose to buy DU SIM card online, you open the door to exclusive online-only advantages:

  1. Promotional Deals: Online platforms often feature offers and discounts that may not be available in physical stores. This means you can enjoy discounts when you buy DU sim card online.
  2. Customized Bundles: Some online offers enable you to customize your plan by bundling services or features according to your preferences.
  3. Limited-Time Offers: Online promotions might be time-sensitive, encouraging you to seize the opportunity and benefit from savings or added perks.

Real-Time Tracking of Delivery

Knowing where your newly purchased SIM card is, every step of the way, is made possible by online tracking:

  1. Transparency: Real-time tracking offers transparency. You can monitor the progress of your delivery, alleviating any uncertainties.
  2. Delivery Alerts: You might receive notifications at various stages of the delivery process, such as when your package is out for delivery or has been successfully delivered.
  3. Time Management: Tracking your delivery allows you to plan your schedule accordingly, ensuring you’re present to receive your SIM card upon arrival.

Available DU SIM Card Options

DU offers a variety of SIM card options to its customers in Dubai. Here are some of the available options:

  1. Flexi Prepaid: This is a customizable prepaid plan that allows you to build your own plan according to your needs. You can choose your own data and minutes.
Buy DU Sim Card Online - Flexi Prepaid
Buy DU Sim Card Online – Flexi Prepaid
  1. Tourist Plan: This plan is designed for tourists who are visiting Dubai. You can purchase this plan until you have your valid Emirates ID required to buy a prepaid or postpaid mobile line. You can pre-book your Tourist SIM online and collect it at any DU retail store, including airport terminals stores in Dubai, Abu Dhabi, and Sharjah upon your arrival in the UAE.
Buy DU SIM Card Online - Tourist Plans
Buy DU SIM Card Online – Tourist Plans
  1. Prepaid SIM Cards and Plans: DU offers yearly contract prepaid SIM cards and plans with different data and minutes options. For example, you can get a 2GB data plan with 30 minutes for AED 24.5 or a 10GB data plan with 30 minutes for AED 69.5.

Please note that all DU SIM cards require an Emirates ID card and other supporting documents to apply, as per the UAE’s Telecommunications and Digital Government Regulatory Authority (TDRA) regulations.

Steps to Buy DU SIM Card Online

A. Required Documents

To buy a DU SIM card in Dubai, you will need to provide the following documents:

  • Emirates ID card
  • Passport or ID card

If you are a tourist, you can get a free DU SIM card at the immigration counter upon arrival at the Dubai International Airport. However, you will need to provide your passport or ID card to register the SIM card in your name.

B. Buy DU SIM Card Online

Here are the steps to buy DU SIM card online:

  1. Create an account on the DU website or mobile app.
  2. Select the type of SIM card you want to purchase – eSIM or physical SIM card.
  3. Choose the plan that suits your needs best. DU offers a variety of plans, including Flexi Prepaid, Tourist Plan, and Prepaid SIM Cards and Plans.
  4. For example, if you want to buy du Flexi Prepaid, choose the flexi prepaid menu or just click this link
  5. Choose the Flexi Prepaid plan that suits your needs and click on “Buy Now”.
  6. Fill in your personal and shipping details.
  7. Choose your payment method and complete the transaction.
  8. Wait for your SIM card to be delivered to your address.

Anyway, in case you don’t know, there is also DU e SIM, which is a SIM that does not have a physical form. With an DU e SIM, you can simply buy it at home online.

C. Activating DU SIM Card

  • Once you have received your SIM card, you can activate it by dialing *122 from your phone’s dialer and pressing the call button. You will receive a confirmation message once your SIM card is activated.
  • You can also activate your DU SIM card online by visiting the DU website and clicking on the “Activate Your SIM” button. You will need to enter your SIM card number and personal details, including your name, address, and Emirates ID. You can then choose your preferred plan and select any additional features you may require.
  • To recharge your DU SIM card, you can visit any of the DU stores or business centers spread across the emirate. You can also recharge your card with ease online or through the DU website. Packages are available from AED 49.
Buy DU SIM Card Online - Recharge DU SIM Card
Buy DU SIM Card Online – Recharge DU SIM Card
Read Also: DU Online Recharge

D. Available Payment Methods

DU offers various payment methods for purchasing a SIM card online:

  1. Credit or Debit Card: You can use your credit or debit card to purchase a DU SIM card online. The DU website accepts all major credit and debit cards.
  2. Online Payment Services: You can also use online payment services like PayPal or Apple Pay to purchase a DU SIM card online.
  3. Cash on Delivery: DU also offers a cash on delivery option for customers who prefer to pay in cash. This option is available for physical SIM cards only.
  4. LikeCard: You can purchase a DU recharge card through LikeCard, which offers various payment methods, including credit or debit card, PayPal, and Apple Pay.

Please note that the available payment methods may vary depending on the type of SIM card you are purchasing and your location. It is best to check the DU website or contact their customer service for more information on the available payment methods.

Read Also: DU SIM Replacement Online


Buy DU sim card online is a convenient and easy process. No longer need to bother having to go out and buy a sim card, just use the cell phone you have, you can already get the sim card you need.

Buy DU sim card online is the best and easy way to stay connected to the internet wherever and whenever you are. Enjoy the various benefits that DU Telecom provides for you.


  1. Can I buy DU SIM card online if I’m a new resident in the UAE? Certainly! DU’s online platform caters to both existing residents and newcomers, simplifying the process for all.
  2. Are there any hidden charges when buy DU SIM card online? The transparency upheld by DU ensures that the price you see during the checkout process accurately reflects the cost of your chosen plan.
  3. Can I upgrade or change my plan after buy DU SIM card online? Flexibility is woven into DU’s services. Post-purchase, you have the freedom to upgrade or change your plan in accordance with your evolving needs.
  4. What if I face a problem after i buy DU SIM card? DU’s commitment to customer satisfaction extends to post-purchase support. Should any issues arise, their customer support channels are available to assist you.
  5. Is there an expiration date for the online offers available on DU SIM cards? Online offers may be subject to validity periods. To ensure you capitalize on the best deals, make sure to review the offer details before making your purchase.
Habib Husein

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