Hafilat Card Balance Check Online & Offline 2023

Moh. Fajar

Updated on:

Hafilat Card Balance Check

Managing your Hafilat Card balance in Abu Dhabi is now a breeze with both online and offline options at your fingertips. Whether you prefer the convenience of checking your balance from the comfort of your home or need a quick update on the go, Hafilat Card Balance Check Online & Offline has you covered.

For online users, a few clicks are all it takes to access your card balance. On the other hand, if you’re not connected, simply visit a physical kiosk for an offline balance check. This dual approach ensures you’re always in control of your travel expenses, making your daily commute in Abu Dhabi smoother than ever.

Why Should I Use a Hafilat Card?

It is highly suggested that you apply for a Hafilat Card to make your life easier in Abu Dhabi. If you intend to take public transit in Abu Dhabi, you must have a Hafilat card.

The card is the principal mode of payment for bus and ferry travels in the city, and all passengers who utilize these services must have one.

Furthermore, the Abu Dhabi Department of Transport encourages the usage of the Hafilat card because it helps to streamline the payment process, cut wait times, and increase the overall efficiency of the public transit system.

As a result, it is strongly advised that visitors and residents of Abu Dhabi purchase a Hafilat card to make public transportation more comfortable and hassle-free.

Hafilat Card Types

Card Type Description and Features
Hafilat Silver Card – Standard card for general use in Abu Dhabi.
– Ideal for occasional commuters and tourists.
– Easily reloadable at various kiosks and outlets.
Hafilat Gold Card – Offers discounts on public transportation fares.
– Suitable for frequent travelers and residents.
– Available for both standard and personalized use.
Hafilat Personal Card – Personalized with the cardholder’s name and photo.
– Long-term residents and frequent commuters often opt for this.
– Allows for easier identification and security.
Hafilat Student Card – Designed for students enrolled in Abu Dhabi institutions.
– Provides reduced fares for educational purposes.
– Requires valid student identification for issuance.
Hafilat Senior Card – Exclusively for senior citizens (usually 60+ years).
– Offers discounted rates on public transportation.
– Requires proof of age for card issuance.
Hafilat Disabled Card – Specialized card for passengers with disabilities.
– Provides accessibility features like priority seating.
– Requires proof of disability for card issuance.
Hafilat Tourist Card – Tailored for tourists visiting Abu Dhabi.
– Offers specific options and duration of use.
– Suitable for tourists who want hassle-free travel.

Read moreHow to Get and Use a Hafilat Card

How to Get Hafilat Card

There are several ways to get Hafilat Card and you can obtain a Hafilat card in Abu Dhabi by following these steps:

Visit a Hafilat card customer service center: There are several customer service centers located throughout Abu Dhabi where you can get a Hafilat card. You can find the nearest customer service center to your location by visiting the Department of Transport website (dot.abudhabi.ae).

Provide the necessary documents: When you visit the customer service center, you will need to provide a valid ID (passport or Emirates ID) and a passport-sized photograph to apply for a Hafilat card.

Pay the fee: You will need to pay a fee to obtain the Hafilat card. The fee can be paid in cash or by credit/debit card.

Receive the card: Once you have completed the application process and paid the fee, you will receive your Hafilat card immediately. The card will already have an initial balance on it, which can be used to pay for your first ride.

Register the card (optional): While registering the card is optional, it is recommended to do so as it provides several benefits such as balance protection and online recharge options. You can register your card online through the Department of Transport website or by visiting a customer service center.

Note that students and senior citizens may be eligible for discounted fares and special Hafilat cards, so be sure to inquire about these options when applying for a card.

How to Check Hafilat Card Balance Check
How to Check Hafilat Card Balance Check

While registering the card is optional, it is recommended to do so in order to take advantage of benefits such as balance protection and Hafilat Card Recharge Online options.

Hafilat Card Balance Check

There are several ways of how to check hafilat card balance. now Here are some easy methods of Hafilat card balance check online and offline:

Hafilat Card Balance Check Online

Hafilat Card Balance Check Online is your ticket to stress-free travel in Abu Dhabi. This smart card is the key to smooth public transportation, and it’s never been easier to check your card balance. You may check your Hafilat Card balance online in just a few clicks, ensuring you’re always prepared to ride with confidence.

Goodbye, long queues, and hello, easy vacation planning!

To check your Hafilat card balance via the website, follow these steps:

  1. Start by visiting the Hafilat website’s balance page online.
  2. Once on the page, select the “Recharge Card” option.
  3. Locate the serial number on the back of your card. The system should automatically pre-fill the first two digits (01).
  4. Verify that a green checkmark confirms the card number’s validity. If you encounter an error, re-enter all the numbers manually, including the 01 digits, and then press “OK.”
  5. Your card balance will be displayed in the details section on the website.
  6. If you want to make a payment, check the box for the terms of use, enter your email, and click on the payment option. To add more balance, click on “Continue my purchase” at the bottom left corner.
  7. Wait until you are redirected to the payment page. Hafilat accepts Visa and Mastercard for online payments.
  8. Please note that it may take up to 48 hours for your balance to reflect after the online load. If you need an immediate balance check, you can tap your card on any Hafilat reloading device.

For any issues or further questions, contact Hafilat’s customer service by clicking on the “Contact Us” link on their website. Provide a valid email address and your card’s serial number.

Recent Update: The Hafilat Card website is in trouble. For alternative, you may check Abu Dhabi Integrated Transport Center website here.

Hafilat Card Balance Check Offline

If you’re prefer a straightforward way to manage your Hafilat Card balance without the need for an internet connection, you’ve come to the right place. Hafilat Card Balance Check Offline offers a quick and convenient solution for commuters in Abu Dhabi.

There are several methods to check balance of Hafilat Card vie offline. Use the most suitable method depend on your situation or location:

A. Card Balance Check at Kiosk

With this offline method, you can visit any physical kiosk in the city to check your card’s balance. There’s no need for Wi-Fi or mobile data—just stop by a kiosk, complete the simple instructions, and get a quick update on your Hafilat Card balance. It’s an excellent choice for individuals who like traditional, dependable methods of keeping track of their travel expenses, assuring a smooth and stress-free commute.

B. Hafilat Balance Check via Ticket Vending Machine

If you’re at a bus terminal or other transportation hub, you can check your Hafilat card balance using a ticket vending machine. Simply insert your card into the machine and follow the on-screen instructions to check your balance.

C. Hafilat Check via Customer Service Centers

You can also visit a Hafilat card customer service center and ask a representative to check your balance for you. They will be able to scan your card and provide you with your balance information.

D. Bus Fare Collection Machines

When boarding a bus, use the fare collection machine to verify your Hafilat card balance. On the machine’s interface, look for the option to check the balance.

E. Bus Driver

Bus drivers may be able to check your Hafilat card balance for you in some instances. This method, however, may not always be available or dependable.

Final Words

With Hafilat Card Balance Check Online and Offline options, you have the flexibility to choose your preferred method. Online, visit the Hafilat website, input your card details, and instantly check your balance. For offline balance checks, visit kiosks, ticket vending machines, or customer service centers across the city. The Hafilat Card offers various types to cater to your specific needs, making public transportation in Abu Dhabi convenient and efficient for everyone.

Read AlsoHafilat Card vs. Traditional Fare Payments


Here are 5 frequently asked questions about how to check Hafilat card balance.

1. How can I check my Hafilat card balance online?

  • Visit the official Hafilat website
  • Login or register for an account
  • Navigate to the “Recharge Card” option
  • Your current balance will be displayed on the screen

2. Can I check my Hafilat card balance at a bus station?

Yes, you can check your Hafilat card balance at the Check-In Check-Out (CICO) devices available inside the buses

3. What should I do if my Hafilat card balance is negative?

Top up your card through online or supermarket kiosks to resolve the negative balance issue

4. Are there any fees for checking my Hafilat card balance?

There are no specific fees mentioned for checking your Hafilat card balance

5. How can I contact Hafilat card customer support for balance-related issues?

Call Hafilat card customer care at 800850

Moh. Fajar

I currently residing in Dubai, UAE and work for a multinational company in the technology industry. In my free time, I enjoys exploring the UAE's and becomes a writer in uaexpat.com

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