Public transportation is an essential part of daily life in the UAE, and the Hafilat card system has made it easier for commuters to pay for public transport fares.
The Hafilat card program was initiated in 2015 to replace the old methods of paying fares in cash. The Hafilat card is a prepaid smart transport card that can be used in Abu Dhabi buses, ferries, and trams.
There are different types of Hafilat cards available, including temporary and permanent cards, personalized cards, senior citizen cards, special needs cards, and student cards.
In this article, we will provide a step-by-step guide on how to obtain a Hafilat card, how to use it, and the benefits of using it.
Getting Your Hafilat Card
The Hafilat card system has made it easier for commuters to pay for public transport fares in the UAE.
Understanding the types of Hafilat cards available
There are six different varieties of Hafilat cards available, including Contactless Smart Ticket (CST) (Temporary Use), Contactless Smart Card Anonymous CSC (Permanent Use), Contactless Smart Card Personalized CSC (Permanent Use), Contactless Smart Card Senior Citizen CSC, Contactless Smart Card Special Needs/Disabled CSC, and Contactless Smart Card Students.
Eligibility criteria for obtaining a Hafilat card
Anyone can obtain a Hafilat card, regardless of nationality or residency status.
Locations where you can apply for a Hafilat card
You can apply for a Hafilat card at designated application centers located throughout the UAE. You can find the nearest application center by visiting the Hafilat card website (www.hafilat.darb.ae).
Necessary documents for the application process
Depending on the type of Hafilat card you choose, you may need to provide certain documents such as Emirates ID, passport, or visa.
Read : Hafilat Card vs. Traditional Fare Payments
Step-by-Step Guide to Obtaining a Hafilat Card
Step 1: Choose the appropriate Hafilat card type
- Determine which type of Hafilat card is suitable for your needs. There are different types of Hafilat cards available, including temporary and permanent cards, personalized cards, senior citizen cards, special needs cards, and student cards.
Step 2: Gather the required documents
- Depending on the type of Hafilat card you choose, you may need to provide certain documents such as Emirates ID, passport, or visa.
Step 3: Visit the designated application centers
- Visit the Hafilat card website (www.hafilat.darb.ae) to find the nearest application center.
Step 4: Fill out the application form
- Fill out the application form with your personal details, including your full name, birth date, Emirates ID number, address, nationality, and phone number.
Step 5: Submit the application and required documents
- Submit the completed application form and required documents to the designated application center.
Step 6: Pay the applicable fees
- Pay the applicable fees for the Hafilat card. The cost of the card varies depending on the type of card you choose.
Step 7: Receive your Hafilat card and user guide
- Once your application is approved and the fees are paid, you will receive your Hafilat card and user guide. You can start using your Hafilat card immediately.
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Using Your Hafilat Card
Activating your Hafilat card
Once you receive your Hafilat card, you need to activate it by tapping it on the card reader on the bus.
Understanding the card’s tap-and-go system
The Hafilat card uses a tap-and-go system, which means you need to tap the card on the card reader when you board and exit the bus.
Navigating through different modes of transport using the card
The Hafilat card can be used for different modes of transport, including buses, ferries, and trams.
Checking your card balance and adding credit
You can check your Hafilat card balance by tapping it on the card reader on the bus. You can also add credit to your card at designated recharge machines or customer care centers.
Using the T-Purse feature for a seamless payment experience
The T-Purse feature allows you to load money onto your Hafilat card and use it for seamless payment across different modes of transport.
Benefits of Using a Hafilat Card
- Convenience: Bid farewell to fumbling for change or dealing with paper tickets. Your Hafilat card is your all-in-one solution.
- Faster Boarding: With the tap-and-go system, you’ll breeze through boarding and alighting, saving you precious travel time.
- Enhanced Security: Your card is like your travel buddy – it reduces the risk of loss and keeps your fare payments secure.
- Integration: Whether it’s a bus or a tram, your Hafilat card seamlessly integrates across different modes of transportation.
- Promotions and Discounts: Keep an eye out for potential discounts and promotions that sweeten your travel experience.
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Troubleshooting and Tips for Using Your Hafilat Card
What to do in case of a lost or damaged card
- If you lose or damage your Hafilat card, you can visit the Hafilat card website (www.hafilat.darb.ae) to report the loss or damage and request a replacement card.
Tips for ensuring a smooth experience while using the Hafilat card
- Always ensure that your Hafilat card has enough credit before boarding the bus.
- Tap your card on the card reader when boarding and exiting the bus to avoid any issues.
- Keep your Hafilat card in a safe place to avoid losing or damaging it.
Common FAQs and the answers
- What are the types of Hafilat cards available?
There are different types of Hafilat cards available, including temporary and permanent cards, personalized cards, senior citizen cards, special needs cards, and student cards.
- How can I check my Hafilat card balance?
Simply, you can check your Hafilat card balance by tapping it on the card reader on the bus.
- How can I add credit to my Hafilat card?
You can add credit to your Hafilat card at designated recharge machines or customer care centers.
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Conclusion
The Hafilat card isn’t just a card – it’s your gateway to a world of convenience in UAE’s bustling cities. From obtaining your card to gliding through different modes of transportation, this guide has equipped you with the know-how.
Embrace the digital age of public transportation and make your journey smoother, more efficient, and eco-friendly. So, go ahead, get your Hafilat card, and embark on a seamless commute that’s tailored to your needs.
